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User-Generated Content – An Effective Way to Increase Brand Awareness

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Brand Awareness using User Generated Content
As a business owner, one of your main goals must be establishing your brand in the market and making your target audience know your name. However, as there is a high chance that many businesses may be going after the same audience as yours, it can be challenging to stand out from your competitors and establish your brand.  Moreover, today, customers are more cynical than they used to be in the past. In fact, 71% of the consumers state that they have little faith that the brands will deliver on their promises. Meaning, it has become more difficult than ever before for online businesses to convince shoppers to buy their products. To deal with this, you need to take some extra steps to differentiate yourself in the market and achieve brand awareness.   Brand awareness, which is the crucial foundation of a marketing funnel, indicates the degree to which consumers recognize a product by its name.  

How to enhance brand awareness? 

Content is key. You need to leverage the benefit of content creation. Meaning, creating videos, graphics, podcasts, and blog posts to spread across your channels. By strengthening your content marketing efforts, you can create and grow a more loyal fan base.  However, today, people tend to trust what peer customers say more than what the company says about itself, making it difficult for marketers to persuade people to buy their products, especially the ones who have little to no influence over regular consumers.  One great method that brands can use for touting their products with that peer-approved touch which doesn’t sound disingenuous is – leveraging user-generated content.  

What is user-generated content? 

User-generated content refers to different forms of content such as photos, videos, or text produced by a social media follower, user, or fan of a brand or business instead of the actual brand itself. It can be found on blogs, review websites, forums, social media mentions and other online communities.   UGC is becoming increasingly popular, as online platforms are making it easier for users to create and share content. It is often seen as more trustworthy and authentic than the content created by professional creators or brands, as it comes from real people with real experiences. 

Ways to increase brand awareness with user-generated content 

  • Encourage your customers to share their experiences with your products/services across different platforms either by running a contest or creating a unique hashtag. You can even feature the best user-generated content on your social media channels, website, or email campaigns. 
  • Create a section on your website showcasing UGC, such as photos, videos, and customer reviews. This can provide social proof and help in building trust among potential customers.  
  • Partner with the influencers that are aligned with your brand values and collaborate with them to create user-generated content for your brand. They can share their reviews about your products or services with their followers, helping increase brand awareness.  
  • Incorporate user-generated content in your advertising campaigns, such as using customer videos or photos in your social media ads. This would help in increasing engagement and driving conversions.  
  • Engage with the UGC creators by commenting, liking, or sharing their content. This can help you in building a relationship with your customers and encourage them to create even more UGC in the future.  
Overall, leveraging user-generated content is a great way of increasing brand awareness, building trust and engaging with your customers. By encouraging the customers to share their experiences, you can build a community around your brand and drive long-time growth.  
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