Bluehost India Web Hosting Help

Why Was I Billed


Did you receive an email from Bluehost India letting you know that you were just billed, or did you see an unfamiliar charge on your bank statement? This article will help you determine what you were charged for.

Existing Accounts

All services are set to auto-renew by default, which means that we will attempt to renew the service 15 days prior to expiration using the payment method on file for the account. All automatic renewals are authorized by our Terms of Service. You can manage your renewal options by following the steps in this article:

Any time a payment is processed on an account, an email will be sent to the email address on file to notify the account owner of the successful transaction. The email will usually include the domain name on the account and the service that was renewed, but if it doesn’t, you can log into your account and view your transaction receipts by following the steps in this article:

No Account

The Billing Department will need to pull up the account in order to review the charge. If you do not have an account with Bluehost India, or if you are unsure which account was charged, you should be able to find that information on your bank statement. The transaction should include * and the domain name for the account to which the payment was applied.

If the domain name belongs to you, please log in to the account to view your receipts. If you recognize the domain, but it does not belong to you, it is possible that your credit card has been used fraudulently.

Unwanted or Unauthorized Charge

If you did not intend for the service to be purchased or renewed, please contact the Billing Department by phone or chat for assistance. Depending on the service and how long it has been since purchase or renewal, they may be able to reverse the renewal and/or cancel the service on your behalf. If we can determine that the charge was unauthorized and fraudulent, a full refund will be issued to you.

Viewing Your Billing History

  1. Login to your Bluehost India Control Panel.
  2. Click the Account tab.
  3. Click the Payments button.
  4. To view a detailed receipt/invoice, find the date of the charge and click the receipt/invoice number next to the date.

If you need further clarification, you can contact our Billing Department by Chat, or Phone (02271221644 ext. 4).

Knowledgebase Article 245,499 views bookmark tags: account billing payment

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

Billing Preferences BHIN

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

View Billing Receipts and Payment History

How do I view my Receipts and Payment History

My account is setup for recurring charges. Why am I being contacted to pay?

A discussion of the possible reasons for recurring payments failing

Related Help Content

Payment Types Accepted

Do you accept payment other than credit cards or Paypal?

Billing Prefix Change

This article explains changes you may notice on your invoices

Viewing Stats

To view your stats, scroll down to the Logs section of the cPanel Here are different programs that can be used to view your stats. We most recommend awstats When you select your stats program, you ma

Clients in China Are Unable to View My Website

Clients in China are unable to view my website. My website's content doesn't contain any objectionable material.

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

Password Types

This article explains the different password types for your bluehost_in account.

Update Your Credit Card

A step-by-step guide to updating your credit card information.

How To Setup An Email Account - Create A New Email Account

Learn how to create an email account associated with your domain name