Bluehost India Web Hosting Help

Billing Prefix Change

Beginning Mid 2018, Endurance International Group (EIG) and Bluehost India will be updating the way we appear on your (our customers') Billing Statements. This change is required in order to create a more unified and cohesive representation in regards to the way charges show up in your credit card statements and to reduce over-all confusion with billing.

Simply put, before, you may have seen:
(Bluehost India) + Bluehost India URL + Bluehost India Phone Number.
Now, when reviewing your card statements, you will see:
(“EIG” Prefix) + Bluehost India URL + Bluehost India Phone Number.

Who will this effect?:

All Endurance International Group customers, which owns several companies involved in the tech/web hosting industry, including: Bluehost India.

What is happening?:

EIG &  Bluehost India are aligning the way your payments appear on your account statements to alleviate unrecognizable transactions.

Why is this happening?:

Since Endurance International Group is Bluehost India’s Parent Company, EIG is responsible for the billing and transaction information so your statements will now reflect this. 

What Should I do?

Nothing! Since this change will happen on the back end of the billing you simply need to continue using your account services with an active payment method, and when the next billing occurs, you should see the changes reflect on your statements.

Knowledgebase Article 111,095 views bookmark tags: billing eig invoice prefix receipt

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

View Billing Receipts and Payment History

How do I view my Receipts and Payment History

Billing Preferences BHIN

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

Password Types

This article explains the different password types for your bluehost_in account.

Related Help Content

Change a MySQL Users Password

This article will explain how to change or reset the password for a MySQL user.

Change Length of Hosting Plan

How do I change my contract length?

Email Accounts - Change the Mailbox Size Quota

Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?

Modifying the Nameservers through other registrars

How do I Change My DNS?

How To Change Your Primary Domain

How can I change the primary domain name on my account?

How to Reset Your Login Password

How do I change my Control Panel password?

Facebook API Change - oEmbed

On October 24, a Facebook API change will cause unauthenticated Facebook and Instagram links across the web to break. This article explains how to fix broken links and continue to use oEmbed.

Why Was I Billed

How to view your recent charges.