This Acceptable Use Policy ("AUP") governs your use of the Services and is incorporated by reference into Bluehost India's Terms of Service. Unless otherwise stated, defined terms in this AUP have the same meaning as provided in the Terms of Service. Bluehost India may modify this AUP at any time without notice.
The Services provided by Bluehost India may only be used for lawful purposes. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Services. Bluehost India reserves the right to refuse service to anyone at our sole discretion. Any material or conduct that in our judgment violates this AUP in any manner may result in suspension or termination of the Services or removal of content with or without notice.
Failure to respond to a communication from our abuse department within the specified time period in our communication to you may result in the suspension or termination of the Services.
You may not directly or indirectly use the Services in connection with any of the following, as determined in Bluehost India's sole discretion:
Prohibited Use or Content
You may not use the Services to publish content or engage in or promote any activity that is illegal under applicable law, that is harmful to others, or that would subject Bluehost India to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this AUP:
Disclosing sensitive personal information about others or otherwise violating the privacy rights or publicity rights of any third party;
Storing personal or sensitive information, including without limitation, "Protected Health Information" as defined under the U.S. Health Insurance Portability and Accountability Act (“HIPAA”);
Phishing or engaging in identity theft or impersonating any person;
Distributing computer viruses, worms, Trojan horses or other malicious code;
Promoting or facilitating prostitution or sex trafficking;
Hosting ponzi or pyramid schemes, or websites that engage in unlawful or deceptive marketing practices;
Hosting, distributing or linking to child sexual abuse material (CSAM) or content that is harmful to minors (CSAM will be suspended immediately without notice and reported to law enforcement or the National Center for Missing and Exploited Children);
Distributing pornography or adult related content or offering any escort services;
Engaging in the unlawful distribution of controlled substances, drug contraband or prescription medications (including without limitation, promotion, marketing, or sale of prescription medications without a valid prescription);
Gambling, money laundering, or selling weapons or ammunition;
Engaging in or promoting behavior that is obscene, offensive, menacing, hateful, harmful, blasphemous, disparaging, defamatory, libelous, harassing, likely to deceive any person, abusive, inflammatory, pedophilic, or otherwise objectionable;
Discriminating based on ethnicity, race, religion, sex, or otherwise;
Promoting or facilitating violence or terrorist activities;
Threatening the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order, or inciting the commission of any cognizable offence or preventing the investigation of any offence, or is insulting any other nation;
Threatening public health or safety;
Promoting cigarettes or any other tobacco products or consumption of intoxicants, including alcohol and Electronic Nicotine Delivery System (ENDS) and like products that enable nicotine delivery except for the purpose and in the manner and to the extent, as may be approved under the Drugs and Cosmetics Act, 1940 and the rules made thereunder;
Threatening critical information infrastructure, i.e. computer resource, the incapacitation or destruction of which, will have a debilitating impact on national security, economy, public health or safety;
Interfering with the operation of the Services; or
Infringing the intellectual property or other proprietary rights of others
Excessive Use of Resources or Network Abuse
You may not consume excessive amounts of server or network resources or use the Services in any way which results in server performance issues or which interrupts service for other customers. Prohibited activities that contribute to excessive use, include without limitation:
Operating a file sharing site;
Scripts or processes that adversely impact our systems; or
Utilizing software that interfaces with an Internet Relay Chat (IRC) network
Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures;
Attacking other networks (e.g., utilizing botnets or other means to launch Denial of Service (DoS) or other attacks);
Intercepting or monitoring data without permission; or
Using any deep-link, page-scrape, robot, crawl, index, spider, offline reader, click spam, macro programs, internet agent, or other automatic device, program, algorithm or methodology, to use, access, copy, index, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of Bluehost India's website or servers for any unauthorized purpose.
Storage of Backups
You may not use your hosting account as a backup solution. Our Services are designed to host your website only and may not be used as a data repository. Bluehost India reserves the right to remove backups from your hosting account with or without notice.
Zero Tolerance Spam Policy
Any user account which causes or results in our IP space being blacklisted will be immediately suspended and/or terminated.
Forging or misrepresenting message headers is prohibited.
Websites advertised via spam (i.e. "Spamvertised") may not be hosted on our servers.
You may not use the Services to sell contact lists or send email to any purchased lists (i.e. “Safe Lists”).
You may not use the Services to send spam or bulk unsolicited messages. We may terminate with or without notice the account of any user who sends spam.
Your Services may be suspended or terminated with or without notice upon any violation of this AUP. Any violations may result in the immediate suspension or termination of your account.
Bluehost India reserves the right to disable or remove any content which is prohibited by this AUP, including to prevent harm to others or to Bluehost India or the Services, as determined in Bluehost India's sole discretion.
Violations will be reported to law enforcement as determined by Bluehost India in its sole discretion.
A failure to respond to an email from our abuse team within forty-eight (48) hours, or as otherwise specified in the communication to you, may result in the suspension or termination of your Services.
Websites hosted on Bluehost India's servers in the U.S. are generally governed by U.S. law. As a web host, Bluehost India is not the publisher of user generated content and we are not in a position to investigate the veracity of individual defamation claims. Rather, we rely on the legal system and courts to determine whether or not material is defamatory. In any case in which a court of competent jurisdiction, as determined in Bluehost India's sole discretion, orders material to be removed, Bluehost India will disable access to such material.
Notwithstanding the foregoing, Bluehost India users are responsible for using the Services in compliance with applicable laws in their jurisdiction, including without limitation, any laws relating to defamation, unsolicited emails, spamming, privacy, obscenity, and intellectual property infringement. Bluehost India reserves the right to take local legal considerations into account and to respond accordingly in Bluehost India's sole discretion.
Enforcement of this AUP is at Bluehost India's sole discretion.
To report a violation of Bluehost India's AUP, please email our Abuse Team at [email protected].
Grievance officer: Prabhat Kamat, Grievance officer phone number: 022-67209095. You may choose to contact the Grievance Officer by emailing [email protected] or by mail to the following: Attn: Grievance Officer, Unit 401, 4th floor, IT Bldg 3, Nesco IT Park, Nesco Complex, Goregaon (E), Mumbai - 400063, Maharashtra.
Last modified on 22nd December, 2022