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Support PIN

The Support PIN can be used to validate legacy customer accounts.

Enable Non Legacy Backup on Dedicated or VPS Servers

This article will explain how to configure your dedicated or VPS server to use the new (non legacy) backup system.

My Sites: Manage WordPress Sites

Our updated 'Rock' user interface offers a fresh new look, along with several useful tools and helpful features. One such feature is the My Sites tab, where you can easily manage your websites.

Install WordPress using Marketplace

We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPress.

How to Upload an SSL Certificate to SiteLock

This article will explain the process for uploading an SSL Certificate to SiteLock's dasboard. The steps for accessing the SSL Manager may vary depending on which user interface your account uses.

How To Setup An Email Account - Create A New Email Account

Learn how to create an email account associated with your domain name

Backup all MySQL databases using the Site Backup & Restore tool

How to backup all of your MySQL databases using the Site Backup & Restore tool

Steps to Renew Your Domain

A step-by-step guide to renewing your domain name registration.

How To Setup a DNS SPF (Sender Policy Framework) Record

Sender Policy Framework records, or SPF records are a type of DNS record used to identify which mail servers should be allowed to send email from a certain domain name.

EPP Auth Code

I need an EPP authorization code to transfer my domain to another registrar.

How To Add Handlers To Change PHP Version - PHP Version Setup

This article will explain how to add a PHP handler to your .htaccess files. This is useful if you want to customize the version of PHP that runs your PHP files.

Process Manager Overview

What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display?

DNS Management - How To Edit MX Records

I would like to change my MX Record so I can use a mail server with another provider.

How To Access cPanel - What You Need / Where To Find cPanel

How do I Access My Account Control Panel?

Can I add my own CGI scripts?

Can I add my own CGI scripts?

Domain Registration Renewal

This article explains what happens after a domain expires and how domain registration can be renewed.

What to do if your Site Does Not Work with Newer Versions of PHP

Many popular website platforms use PHP for rendering their content. It’s common for these sites to have automatic update tools to ensure that they work with the latest version of PHP, however sometimes a theme or plugin for these services may prevent them from updating or may not work with a newer

Installing Application using Marketplace

How to install a program using MOJO Marketplace.

CentOS 7 and cPanel Upgrades

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.

Register a Domain Name

This article explains how to select and register a domain name.

How To Change Your PHP Version - PHP Config Guide

How to change your PHP version in your hosting account

What Is A CNAME - How To Create & Edit CNAME

Definition of a CNAME

Vps Dedicated Hosting - Log in to WHM

This article will explain how to log in to WHM on a VPS or Dedicated hosting account

Email Application Setup - Android 4 4 KitKat or earlier

How to set up an email account on a legacy Android-based device.

How To Configure The PHP Environment With PHP ini

How do I change the PHP environment for my site with php.ini?

View Billing Receipts and Payment History

How do I view my Receipts and Payment History

Automatic Backup Frequency

How often do you backup my site? When do automated backups take place?

Weebly Site Builder

Weebly Site Builder

Managing Renewal Options

How do I update my renewal settings?

What Is A Subdomain And How Does It Work? How To Create A Subdomain

Can I make subdomains for my addon domains on the account?

Pricing OHWP

Prices for OHWP Hosting and OHWP related addons

Unable To Open Backup on Dedicated or VPS

How to fix inaccessible backups on Dedicated or VPS servers due to backup size.

How to Reset Your Login Password

How do I change my Control Panel password?

How To Setup Email On Android Phone / Tablet - Android Device Email

How to set up an email account on an Android-based device.

How to Update Your Contact Information

A step-by-step guide to update the contact details we have on file.

How to configure Backup Settings

How to configure Backup Settings --- Dedicated and VPS

Backup and Restore File or Folders with Site Backup Pro tool

How to backup individual files or folders with the Site Backup Pro tool

Backup and Restore with Site Backup Pro

How to restore individual files or folders with the Site Backup & Restore tool

VPS or Dedicated - How To Restore Backups

This article will explain how to restore a backup on a VPS or Dedicated server.

Managing Backups with SFTP

How to Download or Delete Server Backups with SFTP

How To Install WordPress - WordPress Installation Guide

Learn how to use WordPress, WordPress started as just a blogging system, but has evolved to be used as full content management system and so much more through the thousands of plugins, widgets, and themes now available.

SSH Access

Is SSH/Shell access enabled by default?

How to Reset your FTP Password

How to reset the password for FTP users.

DNS Management - How To Add Edit Or Delete DNS Entries

How to Modify Your DNS Records