Bluehost India Web Hosting Help

My account is setup for recurring charges. Why am I being contacted to pay?

Unfortunately Bluehost India may not always know the exact reason why a payment method fails to authorize charges on recurring payments. However, there are several common reasons why such payments could fail:

  • The account lacks the funds requested
  • The card has expired or is otherwise no longer valid
  • The card was reported as lost/stolen and deactivated by the issuing authority

In addition to the above reasons, there is an increasing trend in issuing companies to requiring that the customer's security code on the back of the card be submitted along with the recurring request for payment. Unfortunately, it is illegal for Bluehost India to store this number. As a result, some cards will work the first time, but fail every subsequent time. The only options we can suggest are to use a different credit card, or login every month to your cPanel and pay your invoice manually. You can pay an invoice manually by following these steps:

  1. Click the Profile/Billing tab at the top of your Bluehost India Control Panel
  2. Select the button for Renewal Options
  3. Click the Renew Now button
  4. On the order screen you may select the term of renewal you would like
  5. Select your preferred payment method
  6. Click the Pay Now button
Knowledgebase Article 162,858 views bookmark tags: billing


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Billing Preferences BHIN

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

Why Was I Billed

How to view your recent charges.

Billing Prefix Change

This article explains changes you may notice on your invoices

Related Help Content

View Billing Receipts and Payment History

How do I view my Receipts and Payment History

Email Application Setup - Outlook 2016 for Windows

How to setup an email account in Outlook 2016 for Windows

Email Application Setup - Outlook 2016 for Mac

How to setup an email account in Outlook 2016 for Mac

How To Setup An Email Account - Create A New Email Account

Learn how to create an email account associated with your domain name

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

Password Types

This article explains the different password types for your bluehost_in account.

Email Client Setup: Outlook 2002

How do I add my Bluehost India email account to Outlook 2002?

How To Create and Edit An FTP Account

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.